Training Resources

Comprehensive Resources for New
Americans in Long–Term Care

Explore guides, toolkits, and events to support career growth and workplace integration. These resources are designed for both job seekers exploring healthcare careers and employers seeking to build diverse, inclusive teams.

Quick Access Downloads

LTC Career Progression Guide

A step-by-step guide to healthcare career pathways — from entry-level roles like Personal Care Assistant (PCA) and Certified Nursing Assistant (CNA) to advanced positions such as Registered Nurse (RN) or Nurse Practitioner (NP). Includes training requirements, wages, and education options.

📄 Download the LTC Career Progression Guide (PDF)

2025 Holiday Calendar

Cultural and religious holidays with
scheduling guidance

Go to Calendar

Cultural Humility Checklist

Interactive checklist for staff and
managers

Go to Checklist

Resources to get a job in healthcare

Professional development tools and career services to help you succeed in healthcare

Exploration

Career Exploration: Healthcare career pathways

Career and technical education pathways

Visit Site

VR Toolkit

Career Readiness Toolkit

VR-powered career preparation tools

Visit Site

AI Powered

AI Interview Prep

AI-powered interview preparation modules

Visit Site

Events

Career Fairs

Upcoming healthcare career events

Visit Site

Inclusive workforce celebrating cultural observances

Cultural Calendar

Cultural & Religious Observances

Our workforce is diverse, and employees may observe a wide range of cultural and religious holidays. These calendars highlight common examples, but remember: not everyone from a cultural background observes the same traditions.

Eid al-Fitr

Marks the end of Ramadan

Eid al-Adha

Commemorates Ibrahim’s willingness to sacrifice

Islamic New Year

Beginning of the Islamic lunar calendar

Mawlid al-Nabi

Prophet Muhammad’s Birthday

Día de los Reyes Magos

Visit of the Magi to baby Jesus

Semana Santa

Holy Week (Palm Sunday, Good Friday, Easter)

Día de los Muertos

Honors and remembers deceased loved ones

Día de la Virgen de Guadalupe

Celebrates the Virgin Mary’s appearance

Scheduling Guidance

Ask employees during onboarding if they observe specific holidays.
Plan schedules ahead for fasting, prayer, or extended family observances.
Share a multicultural calendar with the whole team.
Remember: dates may vary based on lunar calendars.

✨ Recognizing cultural and religious observances builds respect, trust, and stronger teams in long-term care.

CNA Training Resources

Comprehensive training programs across web, VR, and mobile platforms

High Step CNA Academy

Comprehensive online CNA training program with interactive modules

Start Training

CNA Web Skills

Interactive skills practice and assessment platform

Start Training

VR Training

Immersive CNA VR Skills Training

Experience realistic healthcare scenarios in virtual reality with our cutting-edge training platform.

Requires MetaQuest 2, 3, or 3s headset
Contact us for account setup

Contact for VR Access

Android App

Practice CNA skills on your Android device anytime, anywhere

Download

iOS App

Coming soon to iPhone and iPad

Toolkit

Cultural Humility Checklist

Interactive checklist for staff and managers. Track your progress, reflect on practice, and export a printable copy for review or compliance.

Self-Awareness and Reflection0/0

I know that “on time” at work means clocked in, in uniform, and ready to provide care.
I recognize that asking for help is responsible, not a weakness.
I understand rules are safety standards, not suggestions.
I reflect on how my cultural background shapes how I see work and respect that others may see it differently.

Communication and Interaction0/0

I speak clearly and loud enough for residents to hear, even if my English is not perfect.
I use common phrases, cue cards, or repetition when needed.
I listen patiently to coworkers and residents with accents or different communication styles.
I ask questions with curiosity, not judgment.

Patient / Resident Care0/0

I respect modesty needs and use privacy measures when possible.
I respect religious practices, dietary restrictions, and cultural beliefs even if I don’t share them.
I answer call lights and help all residents, not just the ones assigned to me.
I support resident dignity by explaining what I am doing before providing care.

Organizational Practice0/0

I explain workplace definitions clearly (on time, breaks, teamwork, documentation).
I allow flexibility by shifting breaks to match prayer times rather than adding extra breaks.
I provide interpreters, translated materials, or visual tools when needed.
I recognize that cultural practices vary even within the same group — I don’t assume one-size-fits-all.

Team Culture0/0

I balance fairness with flexibility (e.g., supporting task swaps for gender-based care).
I intervene early when misunderstandings arise.
I celebrate cultural holidays and share them with the team.
I model respect for accents, language learning, and communication styles.

Feedback and Growth0/0

I give constructive feedback privately whenever possible.
I balance correction with praise so employees feel respected and valued.
I explain the why behind expectations (safety, dignity, law).
I seek feedback from immigrant staff on what’s working and what’s confusing, and I use that input to improve.

How to Use These Resources

For Job Seekers: Learn what career paths exist, what training is needed, and how to prepare for the workplace.

For Employers: Use the guides and checklists to better integrate and support New American staff in your facility.

For Both: Share and discuss these resources together — they are designed to build understanding and create stronger teams.

Additional Resources

Extended learning opportunities and community connections

English Learning

Specialized English courses designed for
New Americans in healthcare

Access English Course

Community Partners

Directory of interpreter services and
community support organizations

View Partner Directory

Feedback & Suggestions

Help us improve by sharing your
experiences and suggesting new topics

Other Useful Resources

Explore more opportunities and essential rights for residents

Other Workforce Development Opportunities

Training and resources for workforce development in Minnesota.

View Resource

Resident Bill of Rights

Understand the rights of residents in adult care facilities in British Columbia.

View PDF

Learning Library – Video Grid

Learning Library

A collection of simulators and educational platforms in healthcare and career guidance.

CTE VR Exploration: CNA Skills in Action

Discover how Virtual Reality is transforming the training of future CNAs.

Conversation Simulator

Patient communication platform: diagnosis, bad news delivery, and empathy.

CTE Exploration in Healthcare

Career guidance platform focused on healthcare fields.

Comprehensive Resources for New Americans in Long–Term Care

LTC Career Progression Guide

2025 Holiday Calendar

Cultural Humility Checklist

Career Exploration: Healthcare career pathways

Career Readiness Toolkit

AI Interview Prep

Career Fairs

Cultural & Religious Observances

Eid al-Fitr

Eid al-Adha

Islamic New Year

Mawlid al-Nabi

Día de los Reyes Magos

Semana Santa

Día de los Muertos

Día de la Virgen de Guadalupe

Scheduling Guidance

High Step CNA Academy

CNA Web Skills

Immersive CNA VR Skills Training

Android App

iOS App

Cultural Humility Checklist

Self-Awareness and Reflection0/0

Communication and Interaction0/0

Patient / Resident Care0/0

How to Use These Resources

English Learning

Community Partners

Feedback & Suggestions

Other Workforce Development Opportunities

Resident Bill of Rights

Learning Library

CTE VR Exploration: CNA Skills in Action

Conversation Simulator

CTE Exploration in Healthcare

New Americans in LTC​

For Employees

For Employers

Explore

Comprehensive Resources for New
Americans in Long–Term Care

New Americans in LTC